![]() Give us your contact details, the order number, and tell us why you are returning it. To qualify for a replacement or refund, call our customer care team on 1300 859 584 first before sending the item back to us. We are happy to replace your item, or give you a refund, or swap any unworn item within thirty (30) days from the day you receive it, subject to our terms and conditions. So we’re here to help if something isn’t to your liking. Ramzi & Co.® believes in complete customer satisfaction. We believe that customers should only buy a piece of jewellery they are 100% satisfied with. Even if you are looking for something different, we will help you find it. ![]() You will fall in love with our collection of superior wedding bands, engagement rings and gemstone jewellery. provides an easier and hassle-free online shopping experience for men’s and women’s wedding bands, eternity rings, anniversary rings, affordable diamond engagement rings, sapphire engagement rings, morganite rings, tanzanite rings and other gemstone jewellery. If you have any questions about our shipping procedures, please email or call 1300 859 584. are insured and require a signature on delivery, therefore need someone to be present at the address to accept the delivery and sign for it, otherwise, the shipping provider’s standard missed delivery procedures will apply.įor insurance purposes and security reasons, we cannot reroute packages once they have been shipped out. Requires someone to be present at the address to accept the delivery and sign for it.Īll parcels shipped by Ramzi & Co.Requires that all deliveries are made to a physical business or home address only.Uses Australia Post Express Service and Insurance on all packages.On the rare occasion that your order is damaged or lost during shipment, you must report this to us within 5 business days of receiving your tracking number. An alternative shipping method may be used when deemed appropriate to reach your target destination and target delivery date. However, delivery delays due to inclement weather conditions, carrier delays, incorrect addresses, or any delays due to unavoidable circumstances during transit are beyond our control. is committed to the timely delivery of your order. To track your parcel, simply follow the link in the email, or alternatively, you can track your delivery on Australia Post website. Once your order has been shipped, we will notify you via email, and please allow 1-3 business days for express delivery. We endeavour to fulfil every customer’s request and if you have special arrangements, such as delivery on a particular date, these can be made by calling us on 1300 859 584 You will receive an email confirmation once your order has been shipped out. Some orders may arrive earlier than the expected delivery date if they are ready. All orders are shipped via Australia Post Express Service and are scheduled to arrive at your address on or before the expected delivery date shown in the order confirmation. offers Free Insured Shipping on all orders anywhere in Australia.Īll of our jewelleryis custom made just for you and even though our normal delivery time is between 4 and 6 business weeks, time from order to delivery may vary depending on the item ordered. This may be due to different lighting or screen resolution. *Please note that colours of gemstones, diamonds and metals on photos and videos may slightly vary from the the colours of actual item. Our extensive collection of sapphires and other gemstones are 100% natural.Ĭertified 3.16CT Rectangular Cushion Shaped Natural Unheated Vivid Green Tsavorite & Diamond Vintage Engagement Ring 18K White Gold gemstone is painstakingly handpicked, by a select few of our gemstone experts, from our conflict free partner mines in Sri Lanka as well as other parts of the world. has searched the globe for the absolute best gemstones. jewellery is handcrafted with love, our gemstones are hand cut and hand polished, it may be an old tradition, but it is time tested, it is unique, and it still works.įor nearly 25 years, Ramzi & Co.
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